Win With Yourself, by Gbitse Barrow

People matter - it is no surprise therefore that at the heart of every significant success or woeful failure is a great relationship or a damaged one, respectively. Success therefore lies in your ability to win with people - your clients, prospects, colleagues, staff members, regulators, everyone and anyone. But before we start looking out [...]
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I AM A SMALL BUSINESS – HOW DO I KEEP MY “TALENT”?

The truth is employees will always leave at some point in time or the other but you want to keep them for as long as you can and not hire for the same role every six (6) months. The key is being creative and constantly creating a work environment where they can grow, see the […]

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A Customer Service Experience

What comes to mind when you hear “Customer Service"? Someone behind a desk taking phone calls or someone on the other end of the phone answering questions? Customer service should not be viewed as a "job" but a "quality" everyone should possess no matter your job description be it selling recharge cards on the street [...]
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